Ketan Dave

Services

Eleven ways to make a hospitality business work harder.

Restaurants, QSR chains, hotels and franchise groups: every engagement is scoped around a measurable problem, delivered hands-on, and handed over with systems your team can run.

Project Planning

From blueprint to commissioning

Site feasibility, layout planning and turnkey project management for kitchens and dining rooms built to global standards.

Project Planning, hospitality consulting by Ketan DaveKitchen Design, hospitality consulting by Ketan DaveMenu R&D, hospitality consulting by Ketan DaveBrand Strategy, hospitality consulting by Ketan DaveCulinary Leadership, hospitality consulting by Ketan DaveOperations & SOPs, hospitality consulting by Ketan DaveStaffing & Training, hospitality consulting by Ketan Dave

Standards Built At

McDonald's

McCafé Asia

ITC Group

Mr. Idli

Shree Balaji Group

Service Verticals

01

Hospitality Consulting

Discuss this

The problem

Owners juggle architects, chefs, HR and vendors separately, and the money leaks in the gaps between them.

The solution

A single accountable consultant owning the entire lifecycle: feasibility, concept, design, launch, people and operations, with standards carried over from McDonald's, ITC Hotels and Mr. Idli.

The outcome

  • One plan, one owner
  • Fewer costly reworks
  • Global-standard execution locally

02

Restaurant Consulting

Discuss this

The problem

Great food, weak numbers. Menus are priced on instinct, kitchens fight their own layout and covers stall.

The solution

Concept sharpening, kitchen workflow redesign, menu engineering with recipe standardisation and costing, plus service choreography that lifts table turns.

The outcome

  • Food cost under control
  • Higher covers per hour
  • Consistent guest experience

03

QSR Consulting

Discuss this

The problem

Quick service lives or dies on speed of service and unit economics, and most formats are not engineered for either.

The solution

Throughput-first store design, prep and hold systems, central kitchen strategy and labour models refined across 250+ Mr. Idli outlets and the McCafé rollout in Asia.

The outcome

  • Faster service times
  • Lower labour cost per order
  • Repeatable store format

04

Hotel Consulting

Discuss this

The problem

Rooms perform, but F&B, banquets and outlets quietly drag the P&L down.

The solution

F&B strategy, outlet and banquet profitability review, revenue management support and operating oversight, drawn from heading hospitality for ITC Group in South India.

The outcome

  • Profitable F&B outlets
  • Stronger banquet yield
  • Cleaner operating discipline

05

Franchise Development

Discuss this

The problem

Franchising is launched before the model is provable, and quality collapses at outlet ten.

The solution

Franchise architecture, unit economics, territory planning, franchisee selection and the FOCO (Franchise Owned, Company Operated) model pioneered at Mr. Idli.

The outcome

  • Investable unit economics
  • Quality held across outlets
  • Faster, cleaner rollout

06

Business Expansion Strategy

Discuss this

The problem

Growth plans are built on ambition rather than market data, capital plans and supply capability.

The solution

Market and site selection studies, phased expansion roadmaps, capex planning, supply chain readiness and organisational design for multi-city and international growth.

The outcome

  • A staged, funded roadmap
  • Right cities, right formats
  • Growth without chaos

07

Brand Positioning

Discuss this

The problem

The restaurant is good but forgettable, competing on discounts instead of distinctiveness.

The solution

Positioning strategy, naming and identity direction, guest journey design and the story that makes the brand worth choosing and worth franchising.

The outcome

  • A defensible position
  • Premium instead of discounting
  • Brand ready to scale

08

Pre-Opening Consulting

Discuss this

The problem

Openings slip by months, budgets overshoot and day one exposes everything nobody rehearsed.

The solution

Critical-path planning, licensing and vendor onboarding, equipment procurement, recruitment and training calendars, trial runs, soft launch and opening-day command.

The outcome

  • Open on schedule
  • Capex held to budget
  • A confident day one

09

SOP Development

Discuss this

The problem

The business runs on the owner's memory, so standards drift the moment they step away.

The solution

Documented operating manuals for kitchen, service, hygiene and food safety, opening and closing checklists, audit formats and mystery-guest programmes.

The outcome

  • Standards independent of people
  • Audit-ready compliance
  • Faster staff onboarding

10

Operations Management

Discuss this

The problem

Multi-unit groups lose visibility, and each outlet becomes its own micro-business.

The solution

Multi-unit governance structures, KPI dashboards, cost-of-goods and labour controls, procurement discipline and periodic performance audits with turnaround plans.

The outcome

  • One operating standard
  • Visible, comparable KPIs
  • Recovered margin

11

Investor Advisory

Discuss this

The problem

Investors see promising food businesses with no credible scale narrative or clean numbers.

The solution

Due diligence support, unit economics validation, portfolio strategy and scale narratives for capital raising and IPO-track ventures, informed by Mr. Idli's listing journey.

The outcome

  • Investor-ready numbers
  • A credible scale story
  • Better-quality capital

How Engagements Run

Step 1

Discover

Market, site and brand diagnostics.

Step 2

Design

Concept, kitchen, menu and financial blueprint.

Step 3

Deploy

Pre-opening, hiring, training and launch.

Step 4

Deliver

SOPs, audits and scale-up support.

Planning a launch, or fixing one that stalled?

Thirty minutes, no obligation, and a clear view of what your project needs next.

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